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Terms & Conditions

Oslo sykkeltaxi terms: last update 17.09.2019

Oslo sykkeltaxi offers sightseeing rickshaw tours, V.I.P. rickshaw shuttles, pedicab taxi rides and guided bicycle taxi tours. These tours and services may be carried out by independent and self-employed riders.

Oslo sykkeltaxi also organizes other services and attractions implemented by independet providers or contractors.

Usage of this website and participation in any ride, tour or other service offered by Oslo sykkeltaxi, represented by Kaukis Eko, org.n. 913494393 (henceforth referred to as Oslo sykkeltaxi) presupposes contracting party's (henceforth referred to as client) acceptance to below terms and conditions.

In case below terms are not accepted, the usage of this website is not authorized.


General terms and conditions

The following terms and conditions are part of all agreements on any tour, service or other product Oslo sykkeltaxi offers.

Object of an agreement is -as stated in the order confirmation- the specified sightseeing rickshaw tour, pedicab taxi ride, guided city sightseeing bike tour or other service or product.

Potential terms and conditions of clients are not applicable and are invalid, even if Oslo sykkeltaxi does not explicitly disagree these terms and conditions of clients.

Terms and conditions of clients different from the terms and conditions of Oslo sykkeltaxi need to be accepted in written form in order to be applicable and binding.


Unforeseen changes in tours or services due to local or time specific necessities

As a client, I understand, that due to local and time specific necessities, my booked tours or services may vary from the initial description or agreement and changes or cancelations may occur as to meet those unforeseen conditions.


Limited liability

We shall not be held liable under any circumstances for any direct or indirect damage resulting from accessing this website or using this website or the information contained in it. This legal disclaimer does not infringe our liability for intent, damage to life, body or health, for knowingly false statements or our liability.


Exclusion of Liabilities

I agree to discharge, release, and hold harmless Oslo sykkeltaxi, any rider, tour guide or other type of independent contractor or provider or partner working with Oslo sykkeltaxi from any and all liability for damages of any kind or costs that may result from usage of this website or from participating in this bike tour, rickshaw tour or other booked service or attraction that are result of a breach of these terms by me.

I agree to waive all claims foentr any damages resulting or suffered from the inability of Oslo sykkeltaxi or it's partners to deliver a booked tour or other service.


Arrival at starting location, „boarding“, departure & arrival of participants

All Participants of booked tours or other services need to arrive at least five minutes prior to the agreed starting time at the exact location specified or agreed upon for departure and need to register with the tour guide or person carrying out the service.

Participants, who arrive more than five minutes after the specified time, may be excluded from the tour or service by Oslo sykkeltaxi or it‘s sub contractors according to their own discretion, with the price to be paid nevertheless, that is, without refund.

In case of any delays, we kindly ask participants to inform Oslo sykkeltaxi immediately.

A delay of more than five minutes on behalf of participants, as a rule, does not lead to any prolongation or any postponement of the booked tour or service.

In case, a postponement should nevertheless be possible, for each quarter of an hour 250Nok per rider/guide or any other conractor will be charged.

On the other hand, booked tours or services may vary to some extend with regard to time or content on behalf of Oslo sykkeltaxi or it‘s sub contractors.


Minimum requirements of participants of tours of guided rickshaw, transfers, shuttle rides, or other services

Participants may need to provide a valid booking confirmation or gift coupon voucher to not run risk of being excluded from a tour or service.

All participants with regard to physical or mental capabilities need to be in adequate condition and constitution to take part in the shuttle tour, activity or other service intended with the booking.

Oslo sykkeltaxi may require participants to undergo a quick check to assure their aptitude and ability to take part in the tour or service.

Participants, that are obviously under severe influence of alcohol or other drugs may be excluded from the booked service or tour.

Participants hereby assure,

1.) that, with regard to the safety of themselves, that of other participants or any other persons, resulting from the carrying out of the tour or implementation of the service no restrictions at all are known (such as, among others, vertigo, fear of heights, epilepsy, dizziness, member or back injuries, angina or other heart condition, severe or uncontrolled asthma, visual deficiency or impairment, depression, recovery from a recent surgery, pregnancy, or similar conditions),

2.) to conduct themselves with due caution, as the activities offered by or conducted with Oslo sykkeltaxi or it‘s subcontractors entail a certain amount of inevitable risk,

3.) that all booked services and activities are engaged in on their own risk and will therefore not be entitled to claim any indemnity from Oslo sykkeltaxi or it‘s subcontractors for any injury or damage suffered during the Tour.

The contract agreement as well as the associated obligation for complyment or fulfillment on behalf of Oslo sykkeltaxi is depending on actual availability.


Other conditions leading to a tour or service not happening due to force majeure or the responsibility of Oslo sykkeltaxi, it's riders, guides or service partners

With the exception to extreme weather conditions such as (snow) storms, strong wind or sustained heavy rainfall, we are committed to implementing a booked tour or service.

In the event of such above mentioned extreme weather or extraordinary climatic conditions, Oslo sykkeltaxi is reserving it's own right to decide on wether any tour or other service should be and will be carried out.

In case of a tour or service being cancelled due to unfavourable conditions, Oslo sykkeltaxi will refund any deposits or payments made.

If the client instead wishes to postpone the tour or service and communicates this to Oslo sykkeltaxi ahead, cancellation terms apply.

If tours or services are cancelled due to other reasons under responsibility of Oslo sykkeltaxi, it's riders, guides or it's service partners, clients receive a full refund of deposits or payments made prior.

If the client wishes to postpone the tour or service and communicates this to Oslo sykkeltaxi, cancellation terms apply.


Cancellation Terms

Participants must be present at the exact starting location at the right time, both specified when booking the tour (if not agreed upon personally otherwise in due time prior to tour or service).

If you choose to or simply are not able to make a reserved date or time - you can always postpone your tour and service in accordance with below cancellation policy and information deadlines.

Please advise Oslo sykkeltaxi as early as possible - personally via telephone AND by e-mail!

If you need to cancel, cancellation terms are as follows with stated percentage constituting non-refundable costs:

0% if cancelled equal to or more than 31 days prior to tour

50% if cancelled between 30 days and 48 hours prior to tour

75% if cancelled the between 48 hours and 24 hours prior to tour

100% if cancelled less than 24 hours prior to tour

% of total amount to be paid.

Consequently, no-shows will result in a full loss of payments or deposits made prior. In case of no full prior payment Oslo sykkeltaxi maintains unlimited claim of complete price for booked tour or service.

The client may proove by evidence, that due to the client's cancellation, Oslo sykkeltaxi has suffered no or significantly less financial loss.


Other conditions out of the responsibility of Oslo sykkeltaxi leading to the inability to deliver

In case of unforeseen conditions out of the responsibility of Oslo sykkeltaxi or its riders, guides leading to the inability Oslo sykkeltaxi or its riders, guides or partnering service providers to deliver a booked tour or other service or other product, Oslo sykkeltaxi maintains the right to:

1.) cancel the tour or service agreement while excluding any liability for resulting damages for non-performance or

2.) alternatively Oslo sykkeltaxi may postpone the delivery of the tour or service for the duration of inability to deliver the booked tour or service.


Rates & Payment

Bookings of tours or other services are complete and binding once prices are fully and effectively paid.

In fact, payments need to be made completely in due time (immediately upon invoicing) prior to tour or service, if not agreed upon otherwise via e-mail or telephone.

Oslo sykkeltaxi bank account details are as follows:

Swift-Code/BIC: CULTNOK1

IBAN: NO15 12546299579

In case of online payment, prices include credit card or paypal transaction fees.

In the case of booking via contact form, prices may be equal to online booking prices.

Oslo sykkeltaxi maintains the right to vary prices for any tours or other services offered at it's own discretion at any time.

Nevertheless, changed prices or rates do not affect completed bookings or other claims already agreed upon. Equally, sold gift coupons remain valid within time span specified on the voucher itself.

Neither temporary nor sustained lowered prices lead to any legitimate claim for a refund or any other financial or non-monetary compensation!

Our rates do not include the clients’ transport costs to or from the meeting point or drop-off location.

Private as well as corporate standard or custom tours, transport services or other offered by Oslo sykkeltaxi may be paid by credit card, paypal or bank transfer.

Oslo sykkeltaxi accepts prior online payment of deposit with full balance to be paid in cash on day of implementation of tour or service.

Prices include the cost of the guide and, in the case of any tours, shuttles or other special vehicle tours all costs relating to other material, provided equipment such as helmets, locks or features such as snacks or drinks, etc. as specified with respective tour or service only. See description.

If not stated differently, other imminent costs, such as entry fees, drinks, public transport, etc. have to be paid by the client separately.

Upon prior deposit or receiving of full payment, Oslo sykeltaxi will provide the client with a confirmation by e-mail stating tour, service, potential other features, length, time, starting as well as end point of tours or services, and any other relevant information.


Contract period and other service fees

Duration and rate of the provided services as well as for tours or other services are stated in the order confirmation. The period begins on day specified on order confirmation or by provision of vehicle. In case of foreseeable prolongation of provided service, the client needs to inform Oslo sykkeltaxi without undue delay. In that case, current rates of Oslo sykkeltaxi services apply. Payment obligations of clients are binding, independent of an actual usage of the vehicles or equipment provided by Oslo sykkeltaxi.


Transport vehicles and equipment

Transport and shipment of vehicles is carried out according to conditions maintained by Oslo sykkeltaxi, with the costs to be paid fully by the client.


Data Privacy Protection

For agreeing upon and completing business transactions, Oslo sykkeltaxi needs to and will process and save certain private or corporate data. Oslo sykkeltaxi hereby promises, that we will however not pass on this data to third parties other than its riders, guides and partnering service providers, if this is not absolutely necessary to implementing the inquired service.


Place of Jurisdiction

These terms and conditions are subject to the country of Norway. Any law cases shall be settled in a Norwegian court.


Final provisions

As far as individual components of these conditions should be or become invalid or ineffective, the validity of the remaining provisions shall remain unaffected.

Any ineffective provisions shall be replaced by provisions matching as closely as possible the economic purpose intended by the parties.

These terms conclusively regulate the legal relationship between the involved parties regarding the use of this site.